ADT® Authorized Dealer Serving Saginaw & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of supplying a neighbor a key to your home into the technological age. It does away with the need for physical keys or passcodes and lets you manage who has access to your Saginaw home and for how long. Discover more about how you can implement it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to feed your pets, collect your mail, or water your plants when you go out of town. Typically, you would just supply them with a key to your house. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to worry about doors left unlocked or lost keys. 

What you’ll need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a relative or neighbor, via the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, allowing them to come and go during a particular timeframe, or event-based admittance. To illustrate, if a box arrives, the system can release the door to allow your neighbor to move it in once it validates them.
  3. When you’ve set up access, your Google Nest Doorbell camera utilizes familiar face detection to confirm your neighbor as they come near the door.
  4. Your ADT security system will pause the alarm and unlock the door when the individual is confirmed as an authorized guest.
  5. You are sent real-time updates as your friend, neighbor, or family member comes and goes. The app also supplies a complete history. 
  6. Once the trusted neighbor departs, your smart door lock automatically secures to protect your home.

You are able to provide access for any individual you would like, such as a housesitter, a repair person, or a friend who shows up when you’re out. This tool is also helpful during emergencies, particularly when you’re not around. For example, if a water sensor goes off, your system can authorize event-driven access so someone can turn off the water. Programming permissions is easy with the user-friendly app. 

Improve Your Saginaw Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Saginaw home more versatile and secure. This tool isn’t just for neighbors and guests, as you’ll enjoy the face recognition and auto-unlock capability when you’re carrying kids or packages. After you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In Saginaw With The Latest Features

Enjoy tools like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Saginaw from Secure24 Alarm Systems. An authorized ADT dealer, we’re excited to provide the latest advancements from the leading name in home security. Reach out to (989) 214-1746 today to begin. Our knowledgeable team can answer your questions about the ADT+ app, Google Nest cameras, and how to get everything working together.